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Dispute Summary
When a project has an active dispute — a disagreement between you and a client over scope, delivery, or payment — Omi can read through the message thread and produce a neutral mediation summary.
When to Use It
Use the dispute summary when:
- You and a client have been going back and forth over a disagreement
- You want a clear, objective summary of both sides before a difficult conversation
- You need to document the dispute for reference
How to Generate a Summary
- Open the project with the active dispute
- Click Summarise dispute with Omi
- Omi analyses the project name, delay context, and message history
- The summary panel opens with results
What the Summary Contains
Summary
A neutral, plain-language overview of what the dispute is about — who said what, what the sticking points are, and how it evolved.
Freelancer Position
A summary of your position — what you delivered, what you believe is within scope, and any supporting context from the project record.
Client Position
A summary of what the client is asking for or objecting to, based on their messages.
Suggested Resolution
A concrete suggestion for how to resolve the dispute — for example:
- Agree on a paid change order for the additional revisions
- Issue a partial refund for the delayed milestone
- Schedule a call to align on the remaining deliverables
Omi's suggestion is a starting point. You are not obligated to follow it.
Risk Level
| Level | Meaning |
|---|---|
| Low | Minor misalignment, likely resolvable with one conversation |
| Medium | Real disagreement, requires negotiation |
| High | Significant conflict — consider formal documentation or legal advice |
Important Caveats
Omi acts as a neutral summariser, not a legal advisor. For high-stakes disputes involving significant amounts or legal risk, consult a professional.
The summary is only as good as the information available — make sure all relevant messages and context are logged in the project before generating it.